Privacy Policy

JapanGU Privacy Policy



Your privacy is important to us!

This privacy statement explains the personal data JapanGU (“we” or “us”) process, how we process it, and for what purposes.

This Privacy Policy does not cover or address: the privacy practices of Restaurants including their authorized licensees and franchisees available on our Platform.

By accessing or using this website, you agree that you have read, understood and agreed on this privacy policy.


Personal Data We Collect

You may be asked to submit your personal information when you make an order through this website.

When you make an order,

We may ask you to submit personally identifiable information such as:

  • Name
  • E-mail address
  • Address
  • Billing information
  • Phone number
  • Dietary requests

We will collect this information to fulfill your request.


When you browse our website,

We automatically collect device information such as:

  • Usage information
  • Device type (ex. Mobile, computer, tablet)
  • Cookie
  • Log data including IP address

Google Analytics:

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

We use this information to improve our site and services.


How We Use Your Information

We use your information to:

  • Provide you our services.
  • To maintain and improve our services.
  • To communicate with you.
  • To maintain legal and regulatory compliance.


Sharing of Personal Information with Third Parties

Your Personal Information is not shared with third parties without your permission, except as described below.

  • Service provider
    • We provide your information to service providers for certain business purposes. This information is provided for them to provide us services such as payment processing and web analytics.
  • Partner restaurants
    • We provide your information to our partner restaurants to fulfill your orders.
  • When required by law
    • We may be required by legal entities or government entities to provide your information to protect and defend our legal rights, protect the safety of our customers, and cooperate.
  • With your consent
    • We may also provide your information with your consent or direction.


Do Not Track Request

We do not track its customers over time and across third party websites and therefore does not respond to Do Not Track (DNT) signals. However, you may choose to use the incognito mode on your browser or opt-out from Google Analytics (see Google Analytics section).


Changes in this Privacy Policy

We reserve our rights to change and replace this privacy policy at our sole discretion at any time. The last modified date is described under the title. Any changes to the Privacy Policy will become effective upon posting of the revised policy. Your continued use of the Services following the posting of changes constitutes your agreement to such changes.


Control Over Your Information

You can contact at to find out what information we have collected and/or request changes.